Here at ExploreMore Threads, we’re all about making your shopping experience as smooth and enjoyable as discovering a hidden waterfall deep in the forest. So, let’s explore our shipping and returns policies together!
We know you’re eager to sport your new gear, so we strive to send your products on their way as swiftly as possible. Our domestic production and shipping typically take 5-7 business days, just enough time for you to plan your next great adventure!
Oh, no! Sometimes, even the most seasoned adventurers face setbacks. If your product arrives damaged or defective, don’t worry – we’ve got your back.
Just email us at [email protected] within 10 days of delivery with a photo of the issue, and we’ll offer you a free replacement or a refund. We’re all about keeping things stress-free and breezy, just like a leisurely hike through the woods.
As fellow adventurers, we’re always on the move, exploring the open road. While discovering the world, we work with a trusty vendor who prints and ships your designs to your doorstep.
Due to our exciting, ever-changing journey and our partnership with this reliable vendor, once your items are printed, they can’t be exchanged or returned. This approach lets us focus on bringing you the most adventurous and inspiring designs while ensuring a smooth shopping experience.
If you need to cancel an order, contact us immediately, and we’ll do our best to halt the production process. But keep in mind that cancellation with a refund is only sometimes guaranteed, as your order may have already entered the production stage. We will do our best to get it canceled.